Gain A/R insight with automated status

What if you could automate the processes in your business day that require you to call or email someone for a current status update and only get notified when your attention is needed?

We built that automated process for claim status. Useful claim status responses are the norm today, often 75% of your payer mix or more. In many cases, there’s no reason to have follow up staff pick up the phone or log into a payer website to get a current claim status. We automate the request process so your staff can focus on following up on claims that truly need attention.

  • Strategically solicit up-to-date claim status from hundreds of payers
  • Identification of claims pended by the payer, with specific pend reasons, prior to receiving correspondence or a denial
  • Finalized claims awaiting payment are noted, which alerts staff that no immediate follow up is required
  • Finalized denial status identifies denied claims prior to receipt and posting of the 835
  • No need to generate a 276 from your A/R system

Client Testimonials

“Our transition to Healthcare IP was a seamless process with no disruptions to cash flow.    From our initial discussions to present day, H.IP gave us their complete attention and made us feel like we were their top priority.  They provide excellent customer support to handle all our requests and questions.

One of our favorite services H.IP provides is the payer enrollment.  The delegated process has allowed our team to step back and let H.IP take care of transitioning our payers from our old clearinghouse and also establish new connections.   H.IP contacts the payer and handles all of the paperwork on our behalf.  All the while they keep us updated on the progress. “

Audrey Grainger

WVU Healthcare, Morgantown WV.

“We moved to Healthcare IP as part of our strategic initiative to enhance revenue cycle performance. H.IP helped us reduce paper claims and automate claim status, both of which had a bottom-line impact on A/R. The integration we get from H.IP in Epic is beyond what we thought possible. We couldn’t be happier with Healthcare IP’s products and their support team is top notch.”

Kathy Nielsen

Director, Physician Billing Services, Cedars-Sinai Medical Network, Los Angeles, CA